CLAUDES VERSION V2.0

Project-Based IT Support — Sub-page

HERO

Title: IT projects that don’t derail your organisation while they’re happening.

Subtitle: Structured technology change — planned properly, communicated clearly, delivered without leaving your team behind.

Intro: Technology projects go wrong for predictable reasons. Rushed timelines. Poor communication. Teams expected to adopt new systems with no real support. And accessibility treated as an afterthought, if considered at all.

Inkfire’s Project-Based IT Support is built around the opposite of all that. We scope carefully, communicate throughout, and deliver in a way that the people actually using the technology can keep up with.

CTA: Talk to us about a project

WHAT THIS SERVICE COVERS

Title: Planned work that improves how your technology operates

This isn’t about firefighting. It’s about deliberate improvement — moving your organisation from where you are to where you need to be, with a clear plan and real support at every stage.

Projects we commonly deliver:

• Microsoft 365 and email migrations

• Microsoft Intune deployment and device management rollout

• Cloud and infrastructure setup

• Security improvements and access restructuring

• New platform and tool rollouts

• Device configuration, licensing, and account setup

• IT architecture reviews and recommendations

Every project is scoped in plain language from day one. No surprises.

OUR MICROSOFT INTUNE CAPABILITY

Title: Enterprise-grade device management, without the enterprise complexity

Our co-founder Cameron has been working with Microsoft Intune since 2019 — and has been involved in its development. We’ve deployed Intune across 32 sites in 12 countries for a single client. We know this platform inside out.

Intune lets your organisation control how staff access company data across any device, anywhere in the world — without compromising security or creating IT headaches.

We offer two delivery options:

Managed Solution — £25/user/month (minimum 10 users) Full best-practice setup for one platform, device enrolment, application installation, weekly compliance checks, and feature updates. We handle it all.

DIY Solution — £500 one-off In-depth best-practice documentation for one platform plus 5 hours of hands-on support — for IT professionals who need guidance, not management.

CTA: Book a chat about Intune

ACCESSIBILITY THROUGH THE WHOLE PROJECT

Title: Change is where accessibility gets abandoned. We keep it central.

Technology transitions are hard. For disabled, neurodivergent, or chronically ill team members, a poorly managed rollout isn’t just disruptive — it can be genuinely harmful to how well they can do their job.

Our project delivery includes:

• Timelines set with real team capacity in mind, not theoretical productivity

• Documentation written for the humans using the system, not the IT team managing it

• Support before, during, and after go-live

• Handover designed to build confidence, not dependency

CONSULTANCY BEHIND EVERY PROJECT

Title: We help you make the right decisions — not just the obvious ones

Project work is backed by genuine IT consultancy experience. We help organisations choose the right tools, avoid unnecessary complexity, and build systems that will still make sense in three years.

We’re honest about trade-offs. We’ll tell you when a simpler solution beats a sophisticated one. And we design for the real teams using the technology — including those with access needs.

WHO THIS IS FOR

Project-Based IT Support works well for:

• Organisations planning a migration, upgrade, or infrastructure change

• Teams adopting Microsoft 365, Intune, or new platforms

• Charities and social enterprises managing change on limited budgets

• Organisations that want technology change delivered clearly, not just delivered

CTA: Talk to us about your project