CLAUDES VERSION V2.0

IT Support — Sub-page

HERO

Title: IT projects that don’t derail your organisation while they’re happening.

Subtitle: Structured technology change — planned properly, communicated clearly, delivered without leaving your team behind.

Intro: Technology projects can be disruptive, stressful and exclusionary when they’re rushed or poorly communicated.

Inkfire provides structured IT project support designed to deliver change in a way that teams can actually keep up with.

From migrations and infrastructure improvements to new systems and security upgrades, we manage the technical complexity so your organisation can focus on the work that matters.

CTA: Talk to us about a project

WHAT THIS SERVICE IS

Title: Planned improvements, not reactive fixes

Project-Based IT Support covers planned, one-off pieces of work.

This might include migrations, new systems, security improvements or changes to how your technology is structured.

Rather than reacting to problems, this service focuses on delivering well-planned improvements that make your systems more reliable, secure and easier to use.

OUR MICROSOFT INTUNE CAPABILITY

Title: Enterprise-grade device management, without the enterprise complexity

Our co-founder Cameron has been working with Microsoft Intune since 2019 — and has been involved in its development. We’ve deployed Intune across 32 sites in 12 countries for a single client. We know this platform inside out.

Intune lets your organisation control how staff access company data across any device, anywhere in the world — without compromising security or creating IT headaches.

We offer two delivery options:

Managed Solution — £25/user/month (minimum 10 users) Full best-practice setup for one platform, device enrolment, application installation, weekly compliance checks, and feature updates. We handle everything.

DIY Solution — £500 one-off In-depth best-practice documentation for one platform plus 5 hours of hands-on support — for IT professionals who need guidance, not full management.

CTA: Book a chat about Intune

ACCESSIBILITY THROUGH THE WHOLE PROJECT

Title: Change is where accessibility gets forgotten. We make it central.

Technology change is often where accessibility gets forgotten. We make it central to the process.

Our project approach includes:

• Planning around real working capacity

• Clear timelines and expectations

• Accessible documentation

• Support before, during and after delivery

This helps ensure teams are supported throughout the transition, not just when the project launches.

TYPES OF PROJECTS WE SUPPORT

Title: What we commonly help with

Examples of projects we commonly deliver:

• System and email migrations

• Cloud and infrastructure setup

• Security improvements

• New tools and workflows

• Device rollouts and reconfiguration

• Microsoft Intune deployment across Windows and macOS

Every project is carefully scoped and explained in clear, plain language from the start.

CONSULTANCY-LED DELIVERY

Title: Experience-led decisions, not guesswork

Project work is supported by IT consultancy and real-world experience, not guesswork.

We help organisations:

• Choose the right tools

• Avoid unnecessary complexity

• Design systems that work for diverse teams

• Balance security, usability and accessibility

The goal is long-term confidence in your technology, not short-term fixes.

HARDWARE, DEVICES & LICENSING

As part of project delivery, we can also support:

• Device management and configuration

• Licensing and account setup

• Hardware sourcing via our online store

• Accessible handover and training

Every setup is designed with usability and inclusion in mind.

WHO THIS IS FOR

Project-Based IT Support works well for:

• Organisations planning a migration, upgrade, or infrastructure change

• Teams adopting Microsoft 365, Intune, or new platforms

• Charities and social enterprises managing technology change on limited budgets

• Organisations that want technology change delivered clearly, not just delivered

CTA: Talk to us about your project